OUR STORY
Founded in 2013 in Dunedin, Onefarm (originally Otago Fencing Supplies) has grown further north up into Christchurch and then up into the North Island with branches in Hastings and Hamilton. Read below to hear more about the mission we’re on…
WE’RE COMMITTED TO BRINGING SUPERIOR PRODUCTS TO OUR CUSTOMERS WITH THE EASE OF ONLINE ORDERING
Onefarm supplies New Zealand farmers with high-quality farming equipment at affordable prices. Unlike a lot of big companies who overcharge and underdeliver, we pride ourselves on going the extra mile, giving you our customers a fast and simple end-to-end service.
It’s simple to buy from us, our end-to-end service is fast, and we’re easy to reach. Here’s what you can expect if you partner with us:
New Zealand farmers are paying too much for farming equipment. Many of our competitors are making decent margins on products that cost a lot less to buy overseas, simply because they can.
As a small country at the bottom of the world, they know customers don’t have many options and will pay a higher price, but at Onefarm we believe in a fair deal.
We’ve negotiated hard to make sure our customers get high quality products and don’t have to fork out an exorbitant price in the process. Our manufacturing team led by Eric and Jason are based in China which enables us to get you a better deal.
Don’t worry, we aren’t a fly-by-night company that sells cheap and unproven products created in some random factory in China. Eric and Jason share our vision for making reliable products that’s quality is equal to equipment made in New Zealand.
Setting up this network was no mean feat. We know many products made in Asia are not up to New Zealand’s standards, so we shortlisted thirty-three manufacturers and travelled overseas to personally inspect each of them. We chose Eric and Jason because they outshone all the others by a country mile and had a genuine commitment to continuous improvement. They run a tight ship and have proven themselves as the best individuals to partner with. They are a big part of why Onefarm is able to overdeliver to you.
The usual process for buying farming equipment is outdated. There’s no other way to put it. You have to go into town for half the day to get what you need, and you’ve got to fill out a complicated account form before you can even pay for what you want.
We hated the clunky, ineffective and time-consuming method most companies put customers through and decided to simplify it.
Our end-to-end service is simple, straight-forward, and fast. You go to our online store, find on what you want, pay for it, and we ship it to you. It’s just as easy as buying anything else online. You also have the option to collect from one of our four warehouses – Dunedin, Christchurch, Hastings and Hamilton.
And if you would prefer to give us a call, you can do that as well. We aren’t a faceless online company.
Buy online, call us, or send us an email, do whatever is easiest for you.
When it comes to customer service, Onefarm offers the very best personalised for you. We actually want to get to know you before doing business. It enables us to ensure you’re getting exactly what you need.
Most of our competitors are massive corporations with huge product ranges. Their basic farming and fencing supplies only make up a very small percentage of what they sell, so people buying those products don’t get their full attention.
With Onefarm, we have a limited product range that we specialize in. We can answer all your questions and get what you need fast.
In our industry, we’re the underdogs.
We’re not a massive company, we don’t have dozens of locations across the world, and we don’t have hundreds of employees. We got started back in 2013 in the Otago region and were able to grow year after year because our customers loved what we were offering.
We think that Kiwis have a long track record of punching above their weight on a global scale, and that’s what we’re doing with Onefarm.
Plenty of companies aim to make a quick dollar before they disappear. Not us. We’re in this for the long haul. We’re running a small and tightly run operation at the moment, but we’re expanding. The industry is changing, and we want to make sure our customers are ready for whatever changes happen in the future.
What drives our business is the love we have for the industry. New Zealand Farmers have the best farming practises in the world, and we think it is about time that they had access to the best products, that are both high-quality and affordable.
Check out our customer testimonials to get a real life read on what dealing with Onefarm is like (hint) our customers love us!
We look forward to partnering you.